Our recent investment purchase with Paul was faultless. We spent time searching for the right property and Paul was extremely patient and helpful through the whole process right down to sorting documents that we required for the bank. His approach was "nothing is too hard". He is extremely friendly, helpful, and efficient. We highly recommend Paul.
Thanks for your teams hard work Paul, your professional approach to our minor hiccup early on was appreciated, we could see the tip of the iceberg in terms of how hard you all worked to get us a sale.
Paul and Liam worked well in tandem. We were kept up to date and notified of open homes and private viewings in plenty of time We had a short tender period which was great. Paul and Liam were always there to answer any queries. The only issue I had was on the day of opening the tenders. The best tender which was a cash offer, highest offer and unconditional. However. One of the pages of the tender forms was not initialed (the page giving 5 days to accept) Liam thought it was just a error and won't to call the person. This was to ask re a bit of an increase in the offer and ask about the page. We fully understood the no increase in offer however the page being not initialed was a decision they had made. And we had untill 5pm that day to make a decision or he was putting in offer on another property. We felt that may be it should of been Paul making the the call as head of the team. It probably would not have made any difference to the outcome but we felt at the time would have been a longer conversation on our behalf. Any way we accepted the offer as it was the best. Was just a bit of a let down on the day and a very stressful Easter Weekend. ( given that banks were closed till the following Tuesday for our financing for future property). We will definitely be recommending Paul and his team to anyone selling or purchasing a property. Very helpful, professional and just generally great people.
We are delighted with the exceptional service that Paul and Chris, has provided us during our recent purchase. Their dedication, professionalism, and expertise truly made a difference and exceeded our expectations.Highly recommended. Thanks.
TB were great to deal with, kept informed of the process the entire time as well as very helpful, overall very good experience.
We mostly dealt with Chris during the purchase of our first home. He was responsive, reassuring and incredibly supportive throughout the whole process. As first home buyers, this was a daunting process but Chris did a fabulous job of explaining everything and answering all of my pedantic questions with patience and professionalism and keeping me updated frequently. This house was the only house we put an offer on and we were unconditional 2 weeks later. I know Paul did a lot of work in the background with this as well so thank you too. Really cannot thank you guys enough for making this such an easy process, looking forward to settlement and move in day in a couple of weeks 😊
We are so pleased with our experience with the Harcourts team and working directly with Chris. Chris was super knowledgeable and took great initiative in finding us properties. They really took the time to take us through the process as First Home Buyers. They were personable, and accommodating around our busy schedules to make this purchase as seamless as possible.
We are writing to express our utmost satisfaction with the service provided by Liam, our real estate agent from Team Butcher (Led by Paul Butcher) at Harcourts. As First Home Buyers, we were initially overwhelmed by the process. However, Liam’s expertise, patience, and dedication made our journey not only manageable but also enjoyable. Liam’s knowledge of the real estate market is commendable. He guided us through each step, ensuring we understood every detail before making decisions. His advice was invaluable, and it was evident that he had our best interests at heart. What set Liam apart was his availability. Regardless of the time or day, he was always ready to answer our queries, follow up with the vendors, or provide updates. His prompt responses and proactive approach significantly reduced our stress and made us feel valued and supported. Liam’s personable and professional demeanour made him a pleasure to work with. His passion for his work is evident, and it translates into the exceptional service he provides. We are grateful for his assistance and believe that he is a significant asset to your team. We highly recommend Liam to any prospective homebuyers for a seamless and positive experience. His dedication to his clients is exemplary, and we believe he deserves recognition for his outstanding work. Thank you for helping us through out the entire process of buying our first home. We wish you all the best! Best wishes, Viv and Chiquita
Paul and the team were excellent and help us through every step of our sale working with what was most important to us. Highly recommend
Selling our house with Paul and the team couldn’t have been easier. At first I was nervous but after the first meeting with Paul, I knew we were in safe hands. They knuckle down and get the job done. A++
Chris Ingram, was open and willing to help. He shared the information he had and didn't make stuff up when he didn't know. Chris provided good guidance on what was required of me, to allow the house purchase flow smoothly.
