Game Changer

Selling one’s family home can be an extremely stressful and emotional time, something we were not looking forward to at all. Having had previous dealings with real estate agents whom we felt had not truly engaged with us, but rather seemed more interested in just “closing the deal” without consideration of the “human factor” behind the sale, had us in a state of trepidation at the thought of doing it all over again. But life moves on, and after 41 years of family memories in our little piece of paradise we decided to sell. Enter….. Hielke Oppers of Tremains Real Estate. Hielke was an absolute game changer for us, completely changing our experience-based preconceptions of real estate agents. He listened, identified the points of difference that made our property unique, offered us sound professional advice in consideration of these differences, and kept in regular communication with us throughout our journey. Hielke engaged with us at a personal level, always transparent in considering what was in our best interest throughout the process, which is what makes him such a great real estate agent. At no stage did he put us under pressure as he guided us through the process of selling what had been a very special place to us for more than forty years. For Hielke it was not all about just “closing the deal”. Hielke’s professional knowledge, combined with his ability to do what is in the best interest of his clients, and the service we received from Tremains, should be the benchmark for all real estate agents and agencies in New Zealand. We can absolutely recommend Hielke, Tremains and their sales team to anyone considering selling or purchasing a property. Lindsay and Adele Lyons.