20 Valley Road, Mangapapa, Gisborne
Amount undisclosed
House
•I contacted Shannon to see if there was a price she could offer us that might help us decide, as we were about to make an offer on another property the next day. She responded promptly with an offer, which we accepted — and looking back, this home is absolutely a better fit for our family. Shannon was incredibly patient throughout the process. She understood that we needed time to do our due diligence, and she was also very understanding and respectful as my partner wasn’t fully on board initially. She offered practical solutions to help the sale progress smoothly, and even though she was representing the vendor, we genuinely felt she had our whānau’s best interests at heart. We highly recommend Shannon and The Agency. Even though we’ve found our home in a new city, we’d gladly work with her again in the future.
We honestly can’t thank our amazing agents Shannon & Karyn and the whole team at The Agency enough. From the very beginning, they gave us such personalised care and attention, guiding us through the huge journey of selling our home and buying our dream forever home. It wasn’t always easy—there were definitely highs and lows along the way—but their constant support, patience, and encouragement made all the difference. What stood out most was their communication. They were always available to answer our questions, explain every step clearly, and check in with us so we never felt left in the dark. I never once felt like “just a client” — they made me feel like family. That genuine care and kindness is something you can’t put a price on. Their hard work and dedication went above and beyond anything we expected, and they made us feel truly special throughout the whole process. Because of them, what could have been a stressful time turned into an exciting and rewarding journey. Soon we will be in our forever home, and it’s all thanks to their expertise, professionalism, and heart. I would recommend Shannon and the entire The Agency team to absolutely anyone looking to buy or sell. They don’t just do their job—they put their heart into it, and it shows.