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Our reviews

  5  
33 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: friendly, honest, reliable, supportive, dedicated, responsive, clear communication.
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Buyer review
Excellent customer service
27 days ago
Excellent customer service

I would like to sincerely thank Duncan and William for their outstanding support throughout the process of purchasing my property. Their professionalism, clear communication, and dedication made the entire experience smooth and stress-free. I truly appreciate their guidance and highly recommend their services.

Duncan TraillWilliam YIP
Buyer review
Professional
about 2 months ago
Professional

Duncan is a very friendly and professional real estate agent. He has a deep understanding of the market and is excellent at empathizing with clients. Thanks to him, we were able to buy our dream home. Thank you so much.

Duncan Traill
Seller review
Very successful!
3 months ago
Very successful!

We thoroughly enjoyed working with Duncan. He was cheerful, knowledgeable and very obliging. His communication with us was excellent and even after the sale, he was only too pleased to answer our questions and help out in anyway he could. A good guy!

Duncan Traill
Buyer review
Friendly, genuine, responsive and up-front professional
3 months ago
Friendly, genuine, responsive and up-front professional

We found Duncan to be welcoming, friendly and pretty straight-up on our first visit. He followed up but wasn't pushy, and once we were serious about looking at an offer, we found him super responsive (even when i accidentally miscalled him in the weekend) and quick to follow-up, dig around and get back to us with answers for all our questions. A chilled, friendly, responsive and straight-up professional. We were stoked to work with him and would do so again.

Duncan Traill
Seller review
Excellent.  We would not hesitate to recommend Duncan to our friends, family and others
4 months ago
Excellent. We would not hesitate to recommend Duncan to our friends, family and others

Right from our first contact with Duncan we felt confident in his knowledge of the real estate market and that he had what was needed for us to get our house out there and on the market in a timely manner. He kept us informed throughout the whole process with weekly, and often more, reports about how the sale of our house was going. His information and knowledge regarding potential buyers and their feedback was excellent. He went above our expectation, arranging the photography/advertising plus tradesmen/ garden and lawn care people needed to keep our property and house safe and looking great while also holding the open homes, was a huge help as we were overseas at this time. Duncan worked well above what we expected. At all times we felt confident in his ability to not just sell our house, but to do so in a manner that made us feel supported and listened to. His knowledge was faultless and he was able to answer all our queries regarding the process and everything we needed to know to make the sale as seamless as possible. His attitude was friendly and professional at all times, and he was honest in answering all our questions. Thank you Duncan..your knowledge and professionalism made the sale of our house a much better experience than we had previously and gave us much needed and valued confidence and hope. Appreciate all you did, all your hard work, and wish you all the best for a happy future.

Duncan Traill
Seller review
The best there is!
5 months ago
The best there is!

I'm no youngster any more and the prospect of clearing out my sister's house and then selling it was a nightmare which caused me a lot of stress trying to figure out what to do and how. One phone call to Yip changed all that. Duncan (and the girls) were amazing! Nothing was too much to ask and communication was outstanding. Duncan frequently went well beyond the call and made the whole experience easy, and as a bonus, quite enjoyable. He's a great guy with a fantastic sense of humour and so much knowledge. I would heartily recommend Duncan to anyone to get their house sold. Well done mate, and thank you :-)

Duncan Traill
Seller review
Excellent - Yip!
5 months ago
Excellent - Yip!

We recently worked with Duncan Traill from Team Yip, and the experience was exceptional from start to finish. Duncan’s expert knowledge of Paparangi was evident in every conversation—his understanding of the local market, buyer behaviour, and neighbourhood trends gave us complete confidence throughout the process. Duncan’s approach was highly professional, organised, and proactive. He communicated clearly at every stage, ensured we always knew what was happening next, and made the whole journey smooth and stress-free. His great communication meant there were never any surprises, just steady progress and well-informed decisions. We’re grateful for Duncan’s commitment and expertise, and we highly recommend his services to anyone looking to buy or sell in Paparangi or the wider Wellington area. A top-quality agent and a pleasure to work with.

Duncan Traill
Buyer review
Above and beyond for first home buyers
9 months ago
Above and beyond for first home buyers

We approached Duncan on the recommendation of a friend to help us in our hunt for our first home. Duncan was *incredibly* helpful. He met with us early on to discuss what we were looking for and to give us a clear sense of the market. Over the course of an entire year, he offered advice on a range of properties we were interested in, across all real estate companies. He was always quick to respond to our questions and consistently warm and friendly. He organised a number of private viewings and was very accommodating of our hectic schedule. As first-time buyers, it was invaluable to have someone in our corner, offering candid advice on what to look out for and highlighting common pitfalls. When it came time to buy our current home, Duncan helped us put in our offer and guided us through the entire process. Even after our offer was accepted, and after we had moved in, Duncan regularly checked in to make sure everything was going smoothly and to see if there was anything else he could help with. We cannot recommend Duncan highly enough.

Duncan Traill
Seller review
Amazing agents with incredible industry knowledge who were amazing to work with
10 months ago
Amazing agents with incredible industry knowledge who were amazing to work with

Linda and Duncan were absolutely amazing. They were super supportive throughout the whole process, taking the time to explain everything and always being available for any and all questions. They managed the open homes and private viewing really well and were great at giving me as much notice and communication as possible. Could recommend them enough they went above and beyond in every way.

Duncan Traill
Buyer review
Fantastic communicator!
about 1 year ago
Fantastic communicator!

We have really enjoyed working with Duncan to purchase our family home. He is a fantastic communicator, very professional, and throughout what can be a stressful process; has been by our side offering help every step of the way. Thank you for your support Duncan!

Duncan Traill
Buyer review
Duncan Will Always Accomodate!
about 1 year ago
Duncan Will Always Accomodate!

Duncan was super helpful in getting us a lovely home in Wellington. Not only was he realistic about various houses price points, he was regularly able to get me last-minute viewings of places (like if I wanted to see how weather tight a house was while it was raining). He was very easy to communicate with, has a great knowledge of the city, and will always respond promptly.

Duncan Traill
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