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Our reviews

  5  
95 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: strategic, honest, responsive, supportive, reliable, clear communication, local expert.
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Seller review
Went well beyond the call of duty to help us navigate an unexpected challenge
8 days ago
Went well beyond the call of duty to help us navigate an unexpected challenge

Derek and Matt make a fantastic team, seamlessly blending professional expertise with a personable touch. Their local knowledge is unmatched, and they went well beyond the call of duty to help us navigate an unexpected challenge. They secured a great result in a tricky market - highly recommended, and we would absolutely use them again!

Derek von SturmerMatt Ryken
Seller review
They genuinely work around the clock
8 days ago
They genuinely work around the clock

We couldn’t recommend the Pt Chev Professionals team highly enough. They helped us both buy our new home and sell our existing home, and their support throughout the whole process was exceptional. What really stood out was their ability to make things happen and get deals across the line. Having them involved on both sides of our move made the transaction all come together. Their speed and responsiveness were exceptional. We went conditional on our new house at 5pm on a Friday, and by Sunday night their team was at our existing house taking photos. Our house was listed by the following Tuesday. The turnaround was incredibly impressive, particularly given how quickly everything needed to come together. They genuinely work around the clock and were always responsive to calls and texts whenever we needed them. Nothing ever seemed like too much trouble and they were highly professional and easy to deal with. They even went above and beyond by letting us store our boat on some of their spare land while our house was on the market - a small gesture that made a big difference to us. Derek and Matt are proactive, hardworking, super responsive and great people to have in your corner. We’re so grateful for everything they did to help us get both deals across the line and would definitely recommend them to anyone buying or selling a home.

Derek von SturmerMatt Ryken
Seller review
Derek, Matt and their Concierge Team made the whole process incredibly easy
15 days ago
Derek, Matt and their Concierge Team made the whole process incredibly easy

Preparing our home for sale felt like a huge job, but Derek, Matt and their Concierge Team made the whole process incredibly easy. They organised quotes for everything we needed, including painting, repairs, curtains, electrical work, gardening, cleaning, staging and more. They then put together a schedule, booked the trades and coordinated everything on our behalf. What could have been weeks of stress and chasing different people was simply taken care of for us. The difference to the presentation of our home was incredible, and we went to market feeling completely confident we had given ourselves the best possible chance of achieving a great result. Freya and the Concierge Service were genuinely one of the most valuable parts of the entire selling process. I wouldn’t hesitate to recommend them to anyone thinking of selling. As for the sales process, we were well supported by Matt and Derek the whole way through. We definitely recommend the team.

Derek von SturmerMatt Ryken
Seller review
Exceptional marketing & market knowledge
about 1 month ago
Exceptional marketing & market knowledge

The team at Professionals were a pleasure to work with when selling our Westmere home. Their marketing campaign was great, particularly the video, which presented the property exceptionally well and generated amazing interest. They have excellent market knowledge and were professional, responsive and communicated clearly throughout the whole campaign and auction process. We appreciated their hard work and would happily recommend them to anyone looking to sell their home.

Derek von SturmerMatt Ryken
Seller review
Outstanding team
2 months ago
Outstanding team

Derek & Matt are an outstanding team who consistently demonstrate professionalism, integrity, and exceptional local market knowledge. Their communication is clear and proactive, and they genuinely take the time to understand their clients’ needs while providing honest and practical advice. Their commitment to achieving the best possible outcome, combined with a friendly and approachable manner, makes the entire process feel seamless. It’s easy to see why they have earned such a strong reputation within the Point Chevalier community.

Derek von SturmerMatt Ryken
Seller review
Well connected with local buyers and sellers
2 months ago
Well connected with local buyers and sellers

Matt and Derek, along with the wider Professionals team, were genuinely great to deal with throughout the sale of our property in Point Chevalier. Derek brought a real depth of knowledge of the Point Chevalier market and is clearly well connected with local buyers and sellers. We found both Matt and Derek professional and easy to work with, and we’d happily recommend them to anyone selling in the area.

Derek von SturmerMatt Ryken
Seller review
Helped us make the house look its absolute best
2 months ago
Helped us make the house look its absolute best

Derek, Matt & Freya - thanks from the bottom of our hearts for all your support!! You helped us navigate so many curveballs, kept us calm, and helped us make the house look its absolute best. After years of talking about it, we finally got there and couldn’t have done it without you! Looking forward to a celebratory drink soon.

Derek von SturmerMatt Ryken
Seller review
Achieved an exceptional off-market result
3 months ago
Achieved an exceptional off-market result

Derek and Matt’s advice, concierge service and guidance throughout the sale were outstanding. They made the process incredibly easy and achieved an exceptional off-market result. We would happily recommend them to anyone thinking of selling.

Derek von SturmerMatt Ryken
Seller review
 Agents who genuinely care and know how to get results.
3 months ago
Agents who genuinely care and know how to get results.

Derek and Matt brought incredible energy to every stage of the sale, and it’s easy to see why they’re so successful. They were hardworking, proactive, and always took the initiative to solve problems before they became issues. Their communication was outstanding, and they genuinely understood the stress that comes with selling a home, providing reassurance and support throughout the process. The marketing video was exceptional and showcased our home beautifully. Most importantly, they delivered a successful sale. We highly recommend Derek and Matt to anyone looking for agents who genuinely care and know how to get results.

Derek von SturmerMatt Ryken
Seller review
Comms and strategy were spot on
3 months ago
Comms and strategy were spot on

Matt, Derek and the team at The Professionals Pt Chev were outstanding from start to finish. Their appraisal, advice, comms and strategy were spot on for a first-home seller. The concierge service made things incredibly easy, with updates to my home that shifted the dial. Landing a great outcome at auction was credit to the team’s effort and negotiation skills. I happily recommend Derek and Matt who really know Pt Chev inside and out.

Derek von SturmerMatt Ryken
Seller review
Sold our home with real energy and focus
5 months ago
Sold our home with real energy and focus

Derek von Sturmer and Matt Ryken sold our home with real energy and focus at a time when the market was not making it easy. They communicated clearly at every stage, kept things moving, and made sure we felt informed rather than anxious. We felt well looked after, without the usual real estate bluster, and would recommend them without hesitation.

Derek von SturmerMatt Ryken
Seller review
Derek and Matt got us multiple offers quickly
5 months ago
Derek and Matt got us multiple offers quickly

We weren’t looking to sell our house. But an open home across the road turned into an unexpected purchase, and we suddenly needed to sell our place. Derek and Matt got us multiple offers quickly while being calm, communicative and incredibly hard working throughout. Be careful if you see them at an open home, these guys have an uncanny ability to turn ‘nosy neighbours’ into unexpected (but very happy) buyers.

Derek von SturmerMatt Ryken
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