We want to express our appreciation for Hannah and her team’s professionalism and assistance throughout our first home-buying process. Her prompt responses to our inquiries and her willingness to provide additional information were valuable and greatly appreciated. She kept us updated on important developments and ensured that the negotiation process ran smoothly. We are very grateful we brought our dream house.
We felt totally supported and assured in the entire process of selling our family home of 42 years. Diane’s advice and local market knowledge was invaluable and she guided us gently and professionally until settlement. Diane is backed by a hard working and committed team who were also happy to answer any questions or solve any issue.
We had reached retirement age without ever having had the experience of selling a house so naturally we were quite apprehensive about the marketing process. We need not have worried as Diane, Hannah and their team at CK & Co Realty provided comforting verbal assurance as well as practical guidance on how to prepare the house for the open homes. The photo shoot and the printing of the comprehensive coloured brochure highlighted the special features of our house which was described as "Simply Stunning". They provided detailed written information on potential buyer`s comments after each open home as well as regular verbal reviews with us. Diane and Hannah`s cheerful demeanor and professionalism helped make selling our house an unexpected positive experience.
We found Diane to be very friendly, personable, professional and honest. Communication with Diane and Hannah was effective, timely and appropriate and we felt well informed throughout the marketing and selling process. We would happily recommend Diane and Hannah to other people looking to sell their home.
As FHB in New Zealand, We still remember our first open home, Diane was clear and transparent with us and made us feel welcomed. She was patient to answer our queries and ensured we understood all aspects of the house. We were pretty far down the process when we found out we needed additional time to get things sorted. We were surprised by how open and understanding Diane and team were in accommodating us. Diane was prompt in communication and was quick in sharing the vendors feedback. Overall, Diane made the daunting process of home buying a breeze and we will recommend her in a heart beat!!
It was great having Hannah sell our house. She is very calm, supportive and knowledgeable and dealt with our sale with the minimum of fuss, meaning a lot less stress on us. Would have no hesitation in using Hannah’s services again and definitely recommend her and the whole team at C.K. & Co.
Always rely my concerns soon ， even sometimes I send messages to her at night time. a very helpful and friendly lady
We feel very lucky to have had Hannah as our agent when selling our house. She is personable and professional and has made our experience as stress-free as possible, and her skill and experience was evident. Most importantly, Hannah managed to secure us an excellent result in such an uncertain market. We would like to extend an enormous thank you to Hannah and the CK & Co team, it's been a real pleasure.
We have engaged with CK&co a few times now and have had amazing service, communication and trust every single time. Its a great team to work with and have had successful results. Thanks guys
Great communication and helped us everystep of the way. Receptive and fast at organising things like builders reports and helping us if we encounted a problem. Even though the real estate agent acts for the vendor, they were extremely kind, highly reccommend dealing with Hannah and Rachel from CK&CO. As first home buyers who had been looking for over a year, we have encounted a large number of agents! and CK&CO definitly stood out and went above and beyond when adressing our questions and concerns. I will be using them when it comes to selling :)
I'm based in Auckland and selling my house in Wellington, which is not an easy job for myself and also much more difficult for Diane. She still handled the communication very well throughout and helped me heaps getting some critical issues sorted within very tight turnaround. I didn't need to go back even once and I couldn't imagine finishing the sale with another agent!
Hannah clearly had knowledge of our area (having lived in Kelson growing up), and the market, when we met with her and chose her as our preferred agent. She is professional and in tune with the stresses that sellers are currently facing in a suppressed buyers market. She was always prepared to work with us, and even with other agencies if it helped to get us sold. The wrap-around services and team that kick in when we signed with Hannah and CK&Co are simply superb. Hannah, Diane and Rachel all took care of regular open homes (even being available over the Christmas/New Year period). Theresa took charge of staging the house, and, we might add, for NO EXTRA CHARGE! We cannot express what a huge bonus/advantage that is! We thoroughly recommend Hannah and the team at CK&Co if you're considering selling, even in this tough selling market.
