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Our reviews

  4.9  
33 reviewsacross 7 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, clear communication, local expert.
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Seller review
Highly recommend!
3 months ago
Highly recommend!

We’ve been through five property transactions, and without a doubt, Jemma McLean was the best agent we’ve ever worked with. Her professionalism, attention to detail, and commitment to achieving the best outcome was outstanding. She did an exceptional job of presenting our property to attract the right buyers, and her strategic approach exceeded our expectations on price. Throughout the process, she kept us informed, making everything smooth and stress-free. If we ever return to Kapiti, we wouldn’t hesitate to work with Jemma again through Sharalyn Fraser Agency, Highly recommend!

Sharalyn FraserJemma McLean
Seller review
Excellent Agent highly recommend
3 months ago
Excellent Agent highly recommend

Sharalyn and Matt are a great team and delivered us a great result either way multiple offers- would highly recommend

Sharalyn FraserMatt Fraser
Seller review
All round professionalism, communication and care from the entire team
3 months ago
All round professionalism, communication and care from the entire team

Sharalyn, Jemma and the team show their professionalism with strong market knowledge providing research of current trends in the area and the different options when selling. The entire team are very genuine and were happy to answer any questions we had. I found Sharalyn and Jemma to be very honest and punctual when reporting back after each open home on interested parties and feedback. Selling a home is one of those big, often stressful times in life (in my case on behalf of a relative who went into care). I found the understanding of our situation reassuring. I live overseas and was kept informed every step of the way. Their negotiation skills meant we got the best possible price for my Aunt.

Sharalyn FraserJemma McLean
Buyer review
Highly positive experience in buying our home
3 months ago
Highly positive experience in buying our home

We had a fantastic experience with Jemma - professional, knowledgeable, and an excellent communicator - consistently kept us updated and answered all of the questions that we had in a very timely manner. Would highly recommend Jemma and the Sharalyn Fraser Team if buying a home.

Jemma McLeanSharalyn Fraser
Seller review
Effective marketing and communication strategy, tailored for us.
3 months ago
Effective marketing and communication strategy, tailored for us.

Sharalyn, Jemma and the team helped us navigate the sale of our home through an effective marketing strategy, sound advice and timely communication. They did all this in a friendly and well organised way and we would recommend them to others without hesitation.

Sharalyn FraserJemma McLean
Seller review
Sold, absentee owner, tough Waikanae market. Here's what actually happened.
3 months ago
Sold, absentee owner, tough Waikanae market. Here's what actually happened.

I don't write agent reviews. I'm making an exception. I sold my Waikanae property with Sharalyn and her team while living well out of the region. Absentee vendors know the problem: you're dependent on your agent for everything, and most agents are built for sellers who live around the corner. Sharalyn's operation isn't. When the lawns needed mowing and odd jobs needed doing before open homes, the team jumped into action. Not arranged, not quoted, did them. That's the difference between managing a listing and owning a result. On price, she told me what the property was worth, not what I wanted to hear. No inflated appraisal to win the listing, which is exactly why it sold in a tight time frame in a market where overpriced stock sits for months. The weekly reporting was the best I've seen: open home numbers, genuine buyer interest, honest market feedback. I made every decision with full information from a distance. Presentation was sharp, communication was constant, and the deal got done. If you're selling in Waikanae and can't be on the ground, this is who you call.

Sharalyn FraserMatt FraserJemma McLean
Seller review
Competent team who you can rely on to achieve a great result.
3 months ago
Competent team who you can rely on to achieve a great result.

We had high expectations in a difficult market, and it all came together in the end. Sharalyn sets a high industry standard that you can totally trust. You will get honesty and integrity and a process that sets out to achieve the best possible result for both buyer and seller alike. Hitting that "sweet spot" takes skill, and a set of capabilities that is reflective in the way the entire team operates. Thanks, in particular to the lovely Jemma - always there, always on time! We loved your style!

Sharalyn FraserJemma McLean
Seller review
Great service from start to end, excellent communication and continuous feedback.
3 months ago
Great service from start to end, excellent communication and continuous feedback.

We had already bought our current house through Sharalyn and were so impressed with her thoroughness and communication that we chose her agency to sell our old house. The agency clearly has a thorough knowledge of the local market and was able to connect us with a genuine buyer quickly. Sharalyn and the team were extremely professional throughout the whole process, we can't recommend them highly enough.

Sharalyn Fraser
Buyer review
Professional, Responsive and a Pleasure to Work With
3 months ago
Professional, Responsive and a Pleasure to Work With

We had a fantastic experience working with Sharalyn and Jemma throughout the purchase of our new home. From our very first interaction, they were professional, approachable, and easy to deal with. They were always responsive to our questions, kept us well informed throughout the process, and made what can often be a stressful experience feel smooth and straightforward. We're absolutely loving our new home. We wouldn't hesitate to recommend them to anyone looking to buy or sell a home.

Sharalyn FraserJemma McLean
Seller review
Sharalyn amazing!!!
3 months ago
Sharalyn amazing!!!

Such an easy wonderful experience selling our house with Sharalyn. Whole team was friendly, so easy to deal with. Would highly recommend πŸ‘Œ

Sharalyn Fraser
Buyer review
Welcoming and Friendly
3 months ago
Welcoming and Friendly

Ticked every box a buyer could ask for in a very difficult market . We had no regrets about taking Jemmas advice with the property we purchased and we have recommended them to friends who where looking to upgrade their home .

Sharalyn FraserJemma McLean
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