7 Observation Green, Hobsonville, Auckland
Amount undisclosed
House
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▶Frazer exceeded our expectations. He demonstrated exceptional professionalism and expertise throughout the entire process. Super responsive to all our inquiries and guided us smoothly. We highly recommend Frazer for his outstanding service and commitment to client satisfaction.
Michael’s work ethics is purely outstanding. He has a depth of knowledge about real estate, different strategies, how it works and what it means for us, he is able to share experiences with recent sales, how to deal with certain scenarios, what went wrong in some instances and how to avoid it. He has this approachable personality which makes you feel comfortable to ask any questions you may have or seek his professional advice. He is also very considerate with regards to our routine, our privacy and our personal affairs. My husband works night shifts so he makes it appoint that we are comfortable with the schedule, viewing times or even the timing of his calls. He is well aware of the times when my husband is sleeping and he reaches out to me to relay any info or give us an update. He also has this very personal approach with clients. He calls and takes the time to speak to the both of us if there are any issues or decisions we have to make. He doesn’t make us panic. He always has a very positive outlook and constantly reminds us that we are in a healthy campaign and we are on the right track. Michael has a very genuine personality. When he asks ‘how are you’ you will feel that he really hears what you’re saying and responds to it. It’s been a great pleasure working with Michael. Surely, people working with him can benefit from his gold standard customer service.
This is our first time selling our property which isn't easy. But thanks to Frazer, he gave us a very detailed explanation of the market, what the stats are showing, what's the trend, how do we set our expectations and what we need to do. This gave us confidence that we are on the right track and we felt we are being looked after as their clients. The level of professionalism is faultless. There are a few times when we would feel a bit deflated during quiet open homes or buyers not pushing ahead but Frazer has this optimistic view on things and his cheerful and energetic personality pulls us right back up. From the beginning until we've gone unconditional we have received constant feedback and attention. It's a pleasure working with Frazer. Highly recommended.