If every agent worked the way Kale does, buying and selling property would be less painful

We had originally planned to try selling our property privately, as we hadn’t had any good experiences with agents in the past. Kale reached out to us and we had an initial phone conversation. We are in Australia, no longer living in New Zealand, and even from that first conversation I had a really good feeling about him. He was confident he could get the job done, without ever coming across as pushy. We met Kale and Rachel for a coffee when we were next in New Zealand, and that only reinforced our first impression. They were both incredibly genuine, down to earth, easy to talk to and truly wanted to deliver an outcome for us. From there, they absolutely delivered. The property was sold within four weeks of engaging Kale — and that included three weeks off-market. Throughout the whole process, Kale was incredibly easy to deal with, communicated exceptionally well and was thoroughly professional. More importantly, he took the time to understand what we actually wanted to achieve and then worked hard to make it happen. Selling a property from another country could easily have been stressful, but Kale and Rachel made the whole process remarkably straightforward. We always felt informed, supported and confident that he had things under control. That’s what you want in an agent. Having had some very disappointing experiences with real estate agents previously, Kale has genuinely set a new benchmark for us. We couldn’t be happier with the result or with the way he and Rachel handled the entire process. We have absolutely no hesitation recommending Kale to anyone looking to buy or sell property. Thanks mate — it’s been an absolute pleasure working with you.