Mike Robson - Ray White - Excellent Service, Communication and Results

We had an excellent experience working with Mike Robson's Ray White Mt Eden real estate team and would have no hesitation in recommending them. Mike Robson, James Wang and Sarah Robson all contributed to making the process highly organised, efficient and proactive. The marketing process was handled very well from the outset, with clear staging options, a forward plan and all documentation provided promptly. Communication throughout the campaign was excellent, and we were kept well informed through regular WhatsApp updates, weekly reports and feedback following each open home. As we were based out of town, their willingness to assist with providing access to tradespeople and helping coordinate matters at the property was particularly valuable and made the whole process considerably easier for us. We also appreciated the practical advice they provided throughout the sale process, including recommendations around simplifying legal clauses where appropriate to make the agreement clearer and more workable for both parties. The team assigned to our property were professional, responsive and extremely helpful from beginning to end. Their auctioneer was also outstanding — highly skilled, confident and absolutely exceptional at his role. Overall, we were very impressed with the service we received and would highly recommend the team to anyone considering selling their property.