48 Newhaven Terrace, Mairangi Bay, Auckland
Amount undisclosed
House
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▶From the moment we met Cindy, we knew she wasn’t just an agent — but someone who genuinely understood us, our hopes, our quirks, and the feeling we were chasing in a home. She knew exactly what we were after, sometimes even before we did, and she carried that understanding with a true spirit of excitement and joy for our journey. It never felt transactional with her; it felt personal. Cindy was the calm in every storm. Whenever we hit one of our “occasional crises” — and there were a few — she was right there at the end of the phone, ready to talk us through it with patience, honesty, and that signature Cindy warmth. She never sugar-coated things, but she always delivered the truth in a way that grounded us and helped us make confident decisions. What really set her apart was her ability to set real expectations without ever dimming our excitement. She knew exactly what she was doing, and it showed in every conversation, every viewing, every late-night question, and every bump in the road. Her knowledge of the market was clear, but even more impressive was her intuition — her ability to read people, read situations, and guide us with a mix of experience, empathy, and unshakeable positivity. And her personality, the part you can’t train or teach. Cindy brought lightness, fun, and banter into a process that can often feel overwhelming. She made us laugh, she made us feel understood, and she brought a kind of joy that turned the whole journey into something we will genuinely remember fondly. It’s rare to find someone who can carry professionalism and friendship so effortlessly, and with ease. By the end of it all, Cindy wasn’t just supporting us as clients; she was cheering for us as people. She was truly excited for our next chapter, invested in our story, and part of the reason we got to where we are now. If you’re lucky enough to have her walk alongside you on your property journey, you’ll feel it too, her spirit, heart, patience, woven into the work she does.
For years now, Kris has been there on the sidelines with us — never pushy, never rushed, just quietly supportive as we searched for the home that felt right. From the very beginning, he made an extraordinary first impression: here was someone who truly knew the market, understood the process inside out, and carried himself with the kind of calm confidence that instantly makes you breathe easier. A steady presence, patient at every turn, and always ready with the insight we didn’t know we needed. What really stood out was the leadership he brought to every interaction. Even when he wasn’t front and centre, you could feel the way he guided his team — mentoring, supporting, setting the tone. That steady, grounded influence came through in everything he touched. Nothing ever seemed to fluster him; he showed up with a bright smile, a clear plan, and the kind of professionalism that makes a complex journey feel simple. And then he helped us land our dream home — the one that felt like “this is it.” It wasn’t just a transaction; it was a milestone for our family, and he carried us through it with confidence and ease. But he didn’t stop there. As we turned around to sell our family home — the place filled with memories, laughter, and the kind of neighbours you can’t duplicate — Kris worked just as hard to ensure it found the right new owners. A family who could love it the way we have, and become part of the community that meant so much to us. Through it all, Kris was exactly who you’d hope to have in your corner: fair, knowledgeable, honest, unflappable, and genuinely caring. He brought experience and expertise, yes — but also heart. That’s rare. That’s special. If you want someone who will guide you, support you, and champion your best outcome every step of the way, you simply can’t go wrong with Kris. He made an emotional, complicated process feel achievable, even exciting. And for that, we’re truly grateful.