Amazing and outstanding effort by Nikki in all aspects of the selling process.

Communication: from the moment Nikki first knocked on my door,(unsolicited at first!), she displayed a quiet confidence, and, after a week or so(she did not give up on me!), I knew she would be the right agent for me. She listened and answered my every question, respected my point of view, always responding promptly to my phone calls and emails. Market Knowledge: It was clear from the start that Nikki knew the market, and when she suggested marketing in the middle of Winter ( not something I’d ever planned to do!) I knew I could trust her. And, sure enough, the sun shone and the people came! She kept me informed of other sales in the area…very useful. Negotiation Skills: Her negotiation skills became apparent early on in the process, when I wanted to bend the rules a bit before selling even began! I did not see her working with potential buyers, but during and after open homes she would ask me questions in order to satisfy the questions and concerns of her buyers. Professionalism: Always extremely professional…when visiting my home, communicating over the phone and email. I was particularly impressed when, from her home, she FaceTimed her colleague and myself for the weekly report, in spite of her being quite unwell. She did not want to pass on her flu, but I was reassured that she was still there for me.