18 Marlborough Avenue, Glenfield, Auckland
$1,222,500
House
•What's around 18 Marlborough Avenue
SOLD by Ali & Ashley
Buyer's review
Exceptional guidance, genuine care, and the gold standard of buyer support
As purchasers, it is rare to experience the level of care, clarity and genuine professionalism that Ali brought to this process. From our first interaction through to auction day, she was consistently present, responsive and thoughtful in the way she supported us. Every enquiry was handled promptly, nothing felt too much trouble, and her communication helped us make a clear and considered decision on what is, without question, one of the largest commitments of our lives. Ali went well beyond simply facilitating a sale. She offered practical, grounded suggestions as we navigated our decision making, ensured our building inspection team had timely access, and took calls whenever we needed reassurance or clarity. Her warmth, attention to detail and just the right amount of humour helped ease the intensity of the auction process. Having spent a significant amount of time dealing with real estate agents over the years, Ali’s authentic, relatable and highly professional approach stands out as the best we have experienced. We felt genuinely supported as buyers from start to finish, and the thoughtful celebration gift at the end was the perfect touch. We would not hesitate to recommend her and would absolutely work with her again.
Seller reviews
Seamless campaign
Ali was extremely supportive, communicative, and super helpful throughout. We felt very well informed and comfortable making key decisions when necessary. We didn't quite get the originally appraised valuation, but we always knew that would be a stretch and, ultimately, it felt like both parties were happy with the price!
Great Experience
Ali was great to deal with and helped make the sale of our house as painless as possible. Would happily recommend to others.
Calm, warm and reassuring presence when it mattered most
Ashley brought a calm, grounded presence to what can often be a high-pressure buying experience. Although we met primarily at an open home and again at the auction, her warmth and approachability made an immediate impression. On auction day especially, she played a quiet but important role in helping steady the nerves and creating a sense that we were genuinely supported throughout the process. What stood out most was Ashley’s natural ease with people. She balanced professionalism with friendliness, making interactions feel relaxed and human rather than transactional. Even in brief moments, she created space for conversation and reassurance, which made a meaningful difference during such a significant milestone. It is clear she cares deeply about the experience buyers and sellers have, and that authenticity shows in how she engages. We are grateful for her presence during such an important moment and would happily recommend her to others looking for someone who combines professionalism with genuine warmth.
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