Charlotte Karst-a consummate professional througout!

After a more complicated and long and drawn out process, we got to the finish line. Charlotte was a consummate professional througout, guiding me but not steering me with any decision to be made. With a great knowledge of the current market, and having a great network of specialists and professionals who she could recommend, Charlotte was an extremely positive, warm and efficient agent. Charlotte stood out because her style was a more personal and heartfelt one-extemely professional, and a clear communicator as well. When problems or bumps in the road occured, she remained calm, collected and optimistic. Her connections and contacts recommended helped my property to sell as well. Her expertise as my rental agent also came in handy as well. Extra little jobs, some that were not part of her role, were carried out with promptness and care. She was in regular contact and she made me feel as if my house was not just a building but a life's hard earned first home. I would recommend Charlotte to any of my firends or family, her knowledge of the industry and the behaviours of potential buyers meant that she could think like a buyer or tenant.