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Our reviews

  4.9  
24 reviewsacross 13 different locations, showing 12.
Our qualities as told by our client reviews: clear communication.
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Seller review
Excellent
6 months ago
Excellent

Nikki Dermody & Gareth Kennedy were such a great team to work with, while listing mum & dad's property for sale. Communication was excellent. Highly recommended for any future sales. We'll done ✔️

Nikki DermodyGareth Kennedy
Seller review
Professional, Trustworthy, and Client-Focused Service Delivered with Genuine Warmth
6 months ago
Professional, Trustworthy, and Client-Focused Service Delivered with Genuine Warmth

From the very beginning of the process, Nikki and Gareth approached our sale as a team effort and demonstrated an exceptional level of professionalism and genuine care. Selling a property can be a stressful and sensitive undertaking, but they approached every step with integrity, discretion, and a reassuring confidence that immediately put me at ease. They respected the confidential nature of our circumstances and ensured that all details were handled with the utmost sensitivity, which meant a great deal to us. Their ability to craft a compelling advert and present a strong pitch was impressive — they captured the essence of the property beautifully and highlighted its strengths in a way that resonated with potential buyers. It was clear that they had taken the time to understand not only the property itself but the benefits various market segments could gain from this property. Throughout the entire journey, Nikki and Gareth were consistently approachable, friendly, and accommodating. They listened carefully to our needs, adjusted their approach when necessary, and always made us feel supported - even coming onto the property to help with minor maintenance needs when we were unable to do so ourselves! Communication was clear and timely, and they were proactive in keeping us updated, which gave us confidence that everything was being managed effectively. I would wholeheartedly recommend Nikki and Gareth to anyone looking to sell their property. They are not only skilled and knowledgeable agents but also trustworthy, empathetic professionals who go above and beyond for their clients.

Nikki DermodyGareth Kennedy
Buyer review
A Smooth Purchase Thanks to Nikki & Gareth
7 months ago
A Smooth Purchase Thanks to Nikki & Gareth

Buying our new home with Nikki and Gareth was a genuinely smooth experience. They were organised, upfront, and easy to deal with the whole way through. Nikki kept everything moving without us ever needing to chase. Communication was clear, quick, and straight to the point, exactly what you want when you’re making big decisions. She handled every step with confidence and made the process feel simple. Gareth’s support behind the scenes rounded things out, and together they operate like a team that actually knows what they’re doing. We’re really happy with how everything went and would confidently recommend Nikki and Gareth to anyone wanting a stress free, professional experience.

Nikki Dermody
Buyer review
Smooth Property Buying Experience
7 months ago
Smooth Property Buying Experience

Nikki was extremely helpful throughout my search for a property with clear and frequent communication. She went out of her way to help perform light cleaning and checks of the property, and helped with my requests. I highly reccomend her services to anyone looking to buy/sell property!

Nikki DermodyGareth Kennedy
Seller review
On Our Team From the Start
7 months ago
On Our Team From the Start

We interviewed 5 agencies before deciding to go with Nikki and Gareth at Bayleys. Nikki and Gareth were engaging and excited right from the first meeting. They answered all of our exhaustive questions and went above and beyond to make us feel comfortable. I would highly recommend any vendor to work with them.

Nikki DermodyGareth Kennedy
Buyer review
Sold in record time
7 months ago
Sold in record time

Gareth was very professional in his approach with the sale for our house. Very good advice, and made the whole process seamless. After 5 days we had around 50 people through the house, 10 offers on the table and a sold sign up a week later!! We wouldn't hesitate in using Gareth again.

Gareth Kennedy
Seller review
Excellent
8 months ago
Excellent

From our very first contact with Gareth at an open home we went to, he's not just an agent, he's a friend. For the following 9 months he guided us through a very stressful time, and at no time did he hassle us. His knowledge of the market helped us determine a selling price, nd be guided by an overinflated price that wasn't practical. It was hard to leave Catherine Street after 25 years but Gareth helped us find our perfect home nd helped us navigate both buying nd selling. The most impressive attribute Gareth has is his on going contact with us, not just as agent but the friend he has become. We would certainly recommend him to anyone looking at selling, for his excellent communication and very cheerful personality which made him easy to get on with.

Gareth Kennedy
Seller review
Exceptional and professional
8 months ago
Exceptional and professional

Nikki helped us sell a property in difficult circumstances. As strangers to the NZ property world we got the help, support and advice from Nikki we needed to help us navigate this sale. Nikki's advice and knowledge was reassuring and very much appreciated - she 'held our hand' throughout the process, and particularly when we encountered some 'bumps' along the way. I didn't think we would be able to sell as swiftly and smoothly as we did, and this very much down to Nikki and her colleague. Nikki felt very much as a wise friend in the process and I will be forever indebted to her for her professionalism and empathy at a very difficult time. Thank you Nikki.

Nikki Dermody
Seller review
Excellent communication skills, Market knowledge was very good and Nikki was very Professional
8 months ago
Excellent communication skills, Market knowledge was very good and Nikki was very Professional

I found Nikki to be very professional when needed not frightened to tell me the truth about my property while supporting my decisions and doing the very best for me at all times. The marketing of my property was very well done and video was excellent. I am very happy with the outcome and would recommend Nikki again as I felt comfortable with her and trusted her advice

Nikki Dermody
Seller review
Highly Recommended!
8 months ago
Highly Recommended!

Amazing to work with! The communication was wonderful and our house was under contract within the first week. I put this down to the exceptional videography and photography utilised, and Nikki's hands on approach and communication with her buyers. This felt easy - such a smooth process. Highly recommend.

Nikki Dermody
Seller review
Dedicated Team
8 months ago
Dedicated Team

Gareth and Nikki are both dedicated agents. Great listeners, super supportive during the sale process and great at what they do. Highly recommended

Nikki Dermody
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