Working with Lucy was an absolute pleasure. Always friendly and willing to help, no matter the size of the request. She quickly understood what we were looking for and kept us focused throughout the process. Her expertise and attention to detail removed a lot of the hassle out of buying a home, allowing us to enjoy the experience. We highly recommend Lucy to anyone looking for a smooth home buying journey!

We met Emma months before listing our home with her, we then randomly met at a couple of open homes along with Lucy. She would contact me every month or so to see how things were going, we then listed our property during this time with a different agent and was unimpressed with the service and the lack of priority and communication. After a month Emma called out of the blue and we decided to make the switch to Harcourts and Emma and Lucy. It was the best move we could've made. Their communication was amazing, they were always professional, their reporting was excellent and the extra effort they put in to following up prospective purchasers gave us real confidence. They were always honest and we could really see the effort put in. We noticed Emma doesn't just stop after the sale at auction, we had some issues with the purchaser and she was constantly on the phone. Following up and trying to sort it out with the purchasers agent. Although we didn't have smooth sailing this was in no way our agents fault and we couldn't be more thankful for the extra effort they both put in. For these reasons I highly recommend. They're amazing.

Lucy and Emma were a great team, they went above and beyond for a great auction day result. Their communication and coordinating with me was exemplary and they were a pleasure to work with. Thank you very much ladies.

Lucy has all the qualities a buyer's agent requires: she's diligent, punctual and sincere. Lucy arranged for private viewings for any house we wanted to see. She was also willing to reach out to vendor's agents who were not part of the syndicate that she works for, which is evidence of her sincerity. My wife and I were very satisfied with her work, representing us. Of course, the house we bought was her very first sale; nevertheless her commitment throughout the process has been commendable. I would have no hesitation recommending Lucy to other potential buyers. In fact, I already shared Lucy's details with another friend who is in the market for a house, before I wrote this review.