Harcourts Tauranga Central (Advantage Realty Ltd)

Jenny understands the responsibility that comes with managing one of your biggest investments and is passionate about delivering a seamless and transparent experience from the very beginning. With a strong background in property management, she knows the ins and outs of the process from start to finish, allowing her to provide valuable guidance when onboarding your property. Dedicated and process-orientated, Jenny has exceptional attention to detail and is always looking for ways to streamline systems to benefit owners and support the property management team. Her commitment to going the extra mile ensures that our property managers can focus on managing your property efficiently and effectively, knowing that everything has been set up to the highest standard. Jenny’s approachable nature, combined with her passion for the industry, allows her to build strong relationships and provide outstanding customer service. Whether you are renting out a property for the first time, considering a change of property manager, or expanding your investment portfolio, Jenny is here to make the process smooth, stress-free and rewarding.

Rachel Marsh is the Operations Manager for Harcourts Tauranga’s Property Management Division. She was born and bred in Tauranga and knows the area like the back of her hand. As Operations Manager, Rachel is excited to grow our portfolio while also working to ensure our existing clients are 100% happy. She is confident in offering clients the very best advice on any property management matters and is constantly reviewing operating procedures to ensure we are offering our clients top service which is what they deserve. She is continually keeping up to date with pending legislation to ensure our staff and clients are ahead of the game. Prior to working as the operations manager, Rachel spent 6 years in front line property management. She has a comprehensive understanding of all things tenancy related and loves seeing a great end result with both the owners and the tenants satisfied. With a previous background in accounting, administration and market research, Rachel has transferable skills enabling her to excel in the fast paced environment of the property management industry. She understands the importance of communication and has an open door policy for tenants, owners and staff to work through any situation. With her warm personality, positive attitude, motivation and determination Rachel thrives on being the best that she can be in all areas. She has a strong eye for detail and strives for perfection, focusing on client care and overall satisfaction.

Carey brings over seven years of diverse experience within property management, with a thorough understanding of all departmental areas—from reception and administration to accounts and operational support. Her adaptability and broad skill set make her a valued team member, capable of stepping into various roles as needed. As a Property Manager, Carey is dedicated to ensuring smooth daily operations and delivering an exceptional experience for landlords, tenants, and colleagues. Known for her proactive approach, strong organisation, and clear communication, Carey helps tenancies run seamlessly and supports the overall success of the property management team. She is passionate about building positive relationships and helping clients achieve their investment goals confidently.

Donna has built a highly successful career in property management, establishing and growing quality rental portfolios in Wellington and Tauranga. With a strong financial background from working in an accountant’s office and extensive experience as an office manager, she brings a well-rounded skill set to the role. Early in her career, Donna purchased her first investment property and quickly discovered her passion and talent for property management. Being an investor herself has given her valuable insight into the importance of maintaining quality properties, selecting reliable tenants, and ensuring consistent income to maximise capital gain. Donna understands that successful investment properties require excellent customer service, clear communication with landlords, and thorough tenant vetting. She is committed to helping owners achieve the best returns by staying on top of market trends, maintaining a strong work ethic, and ensuring compliance with evolving legislation. Combining financial expertise with property management experience, Donna helps clients achieve long-term investment success while reducing stress. She is always happy to offer sound advice or discuss starting the property investment journey.

Jessica brings a wealth of experience from her background in administration and real estate to her role as a Property Manager. Her strong organisational skills and attention to detail allow her to effectively manage all aspects of a tenancy while building positive relationships with owners and tenants. She is committed to ensuring every property is well maintained and compliant, meeting Healthy Homes requirements and coordinating necessary work. Jessica keeps a strong focus on legislation and industry standards, ensuring properties meet the Residential Tenancies Act and other regulations. Known for determination, diligence, and clear communication, Jessica thrives in the fast-paced nature of property management. Her time living and working in the UK gave her a broadened perspective and strengthened her ability to navigate diverse situations, which she brings to her role in New Zealand. Jessica’s proactive approach and commitment to excellent service give owners confidence that their investments are in safe hands. She values transparent communication and works closely with clients to resolve issues swiftly, ensuring smooth tenancies.