Professional and Reliable

When we began preparing our home for sale, our initial intention was simply to test the market. We engaged with several real estate agencies during this period, but Christo from Harcourts distinguished himself very quickly. From the outset, Christo kept us well informed about market conditions and took the time to explain the process without pressure. What truly set him apart, however, was his genuine care on a personal level. After I underwent an unexpected operation, Christo made a point of checking in on my wellbeing and even brought flowers and small cakes. This level of consideration is rare and made us feel valued not just as vendors, but as people. Throughout the silent listing period, Christo remained attentive and consistent with his visits and updates. This ongoing engagement played a significant role in our decision to formally list our property with Harcourts and continue working with him. Christo was also thorough and organised when it came to preparing the property for market. He ensured all required documentation and inspections were completed correctly and in a timely manner, which gave us confidence that the process was being handled professionally. After further discussions with Harcourts management, an additional agent was brought into the sale. This initiative significantly strengthened the overall campaign. From that point onward, we experienced exceptional service and teamwork, and it truly felt like we had the full backing of the Harcourts office. Overall, our experience was positive and professional. Christo’s dedication, personal care, and commitment to service, combined with the strength of the Harcourts team, resulted in a sales process where we felt supported, listened to, and well represented as vendors.