Bayleys Whanganui (Bartley Real Estate Ltd)

Chelsea is the Manager of Property Management, overseeing the Bayleys offices in Whanganui, Marton, Feilding, and Palmerston North. Her approach to management is centred around fostering and maintaining a supportive and positive culture within the team. It’s something she believes is critical to a successful team and to providing a high level of service for clients. Because a supportive team culture facilitates the sharing of knowledge and experience amongst property managers, which in turn improves the quality of the service they give. Chelsea has many years of experience in the real estate and building industry. She initially started out in administration and marketing for a real estate office in Feilding and quickly discovered a passion for property and dealing with people from all walks of life. She has also worked as franchise manager for a building inspection company, with offices around New Zealand. This has given her extensive knowledge of the building envelope, which today assists her in recognising maintenance concerns and training the property management team. Chelsea believes in leading by example, having completed her level 4 certificate in property management and becoming an accredited property manager with REINZ in 2023. In what is an unregulated industry, she believes ongoing training and development for her team is key to staying on top of their game, and for that reason, every member is required to complete formal property management training. Working for industry leader Bayleys is reflected in all aspects of the premium property management service Chelsea leads her team to provide. They enjoy finding solutions to issues faced by clients and working proactively towards great resolutions. This is supported by industry leading technology and resources, which helps the team keep pace with regulatory changes. Chelsea’s team extends beyond the property management team to the wider Bayleys Whanganui team. She is proud that everyone is very driven, takes pride in offering a professional and personal service, and works together to get the best results for clients.

Being able to help people into a house they can make a home is what drives Bayleys Whanganui property manager Rochelle Mack. Although a sometimes challenging profession, being a property manager is a dream job for Rochelle. It is this enthusiasm and passion for what she does that rubs off on everyone she works with. Rochelle came to property management after working for Ryman Healthcare for eight years, starting in a Housekeeping role and eventually becoming a qualified Diversional Therapist. This saw her designing client centred activities supporting psychological, spiritual, emotional, social and physical needs to help individuals live their best lives. She’s also been a full time mum – her biggest job and achievement yet! Both of these roles have equipped Rochelle well for property management giving her the skills of organisation as well as the ability to work with all types of people and, as a mum, the all important art of negotiation! Rochelle considers that other key skills a great property manager needs are outstanding customer service and attention to detail. This, combined with the knowledge gained by completing her level 4 Property Management certificate and REINZ accreditation in Property Management, enables her to ensure that all regulatory requirements are complied with to keep both tenants and landlords secure. She is always ready to listen to her clients and see how she can best meet requests. Regular communication with all the different people involved in the management of a property, including landlords, is a priority to ensure success. Rochelle is known as empathetic by nature and a strong problem-solver. Sometimes it takes creativity to manage a property successfully and as a great property manager Rochelle takes pride in always striving to learn new things and challenge herself further. Outside of work Rochelle enjoys spending time at home chilling out with her husband and cats. She is a self-confessed cleaning fanatic so she loves giving her house a good going over at the weekends. She also regularly travels to Wellington to see her two daughters. Rochelle is an important part of the warm and welcoming Bayleys Whanganui property management team. A hard-working bunch, the team has all the skills and expertise that clients could ever need and Rochelle is proud to add her considerable talents to the mix.

Georgia is an experienced and award-winning Property Manager known for her energy, professionalism, and genuine passion for people and property. With her Level 4 Certificate in Property Management and REINZ accreditation, Georgia has built a reputation for delivering exceptional service and consistently outstanding results for both landlords and tenants. In 2025, Georgia was recognised nationally as the winner of Trade Me’s publicly voted New Zealand’s Favourite Property Manager award - a testament to the relationships she builds and the care she brings to every property she manages. Dedicated, approachable, and highly organised, she thrives in the fast-paced world of Property Management and takes pride in making the process seamless and stress-free for her clients. Having been interested in property from a young age, Georgia firmly believes that home is where the heart is. This philosophy drives her commitment to matching tenants with homes where they can truly feel comfortable, while ensuring landlords have confidence their investment is being expertly cared for. A valued member of the Bayleys Whanganui Property Management team, Georgia combines industry knowledge with a collaborative approach and a strong work ethic. Her enthusiasm, experience, and award-winning service make her a trusted choice for property owners looking for a Property Manager who genuinely goes the extra mile. Outside of work, Georgia enjoys spending time with family, supporting her partner at sports events, and recharging for another busy day helping clients achieve peace of mind with their property investments.

Sophie Black brings a blend of dedication and genuine passion to her role as a Property Manager at Bayleys. Her commitment to helping people goes beyond just finding them a house; she strives to create a place they can truly call home. With a background in retail, Sophie has a natural ability to connect with people, making her a supportive and enthusiastic member of the Bayleys team. She chose to work with Bayleys because she values their expertise in guiding clients through every step of the property journey, from finding the perfect home to managing properties with efficiency and care. Sophie understands that a property is often one of a landlord’s most significant investments, and she is driven to maintain each property to the highest standard. Her conscientious approach ensures that both landlords and tenants feel well-cared for and supported. Outside of her professional life, Sophie loves spending time outdoors with her partner and their dog, Zoe. Whether exploring the beach or taking a walk through the forest, Sophie finds joy in nature and brings that positive energy back to her work. Trust Sophie to take the stress out of property management and ensure that your investment is in the best hands.

Bringing a warm and empathetic approach to property management, Sereima Kubunavanua is proud to join the Bayleys Whanganui team. Sereima’s journey into the property industry is shaped by a passion for helping people. Meeting individuals from all walks of life and connecting tenants with homes where they can thrive, while providing landlords with exceptional care, is her primary focus. A mother of three, Sereima is no stranger to the demands of a busy life. Her background in retail management has honed her skills in organisation, problem-solving, and clear communication. She has a special ability to navigate challenges with patience and empathy, making her an invaluable support for tenants and landlords alike. Originally from Fiji, Sereima has a unique perspective on the hurdles many immigrants face when seeking a rental property. Her cultural understanding and ability to communicate effectively with diverse communities allow her to build strong, trusting relationships. Drawn to Bayleys for its locally owned, family-oriented ethos, Sereima values the camaraderie and support of the Property Management team. She is excited to contribute to their mission of delivering outstanding service to clients. Outside of work, Sereima enjoys spending time with her family exploring Whanganui’s parks, supporting her husband’s rugby pursuits, and engaging in cultural and community events. Her faith and upbringing instilled a deep sense of humility, adaptability, and drive - qualities she brings to every aspect of her role. Sereima’s dedication to creating safe, healthy rental homes ensures tenants and landlords alike can rest easy, knowing they’re in caring, capable hands.

With experience across the wider real estate industry and a solid foundation in residential and lifestyle sales, Felicity Sigley brings a confident and well-rounded skill set to her role as Property Manager. Having completed her Real Estate Level 4 qualification and now holding her REA licence, she understands property from multiple angles and is passionate about helping clients achieve smooth, successful outcomes. Drawn to the fast-paced and ever-changing nature of property, Felicity thrives on variety, problem-solving, and building genuine connections. Her background in hospitality and retail management has strengthened her time management, communication, and customer service skills, making her calm under pressure, highly organised, and easy to work with. Felicity chose Bayleys for its supportive, high-performing team culture and its altogether better approach - values that align closely with her own. Clients appreciate her approachable manner, strong work ethic, and the balance she brings between empathy and decisive action. She communicates clearly, anticipates challenges early, and genuinely cares for both landlords and tenants. Outside of work, Felicity enjoys reading, going to the gym, and spending time with her partner, their two cats, and border collie puppy. She is particularly proud of the leap she made from café manager to earning her real estate licence, a testament to her drive and commitment to the industry. Professional, approachable, and dedicated, Felicity offers a refreshing and reliable approach to property management in the Whanganui region.