Genuine and easy to deal with

We were first-home buyers and honestly didn’t know what we were doing. Ken was friendly, approachable, and came across as a genuine person throughout the process, and communicated well. We know agents act for the vendor, and in hindsight, due to our inexperience, we agreed to shorten our solicitor’s approval period clause from 10 days to 3 without understanding what that actually meant. We should have spoken with our solicitor first, but it all ended well. Overall it was a good experience, and I’d be happy to deal with Ken again.