“True to their form”. The email came at 5am on the dot as Nikki said. Thank you Nikki and your team.

Immediate responses, we had no discussions on the market, it was a matter of getting me into my apartment and organising my tenancy agreement , which happened in timely fashion. No negotiation was needed as everything was communicated in clear fashion. I think Nikki and team have managed to be “professional, but with a personal touch”. Thank you.