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Our reviews

  5  
152 reviewsacross 29 different locations, showing 12.
Our qualities as told by our client reviews: friendly, hard-working, responsive, reliable, supportive, local expert, clear communication.
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Buyer review
Really helpful and great communicator
over 2 years ago
Really helpful and great communicator

Sarah was really helpful throughout this process. She navigated us through the negotiation and was great at communicating with us from start to finish. Her comms even after the purchase were also great, offering to help wherever needed. She manages to put you at ease with her relaxed manner, but is very clear, confident and uses plain language to make the process less daunting.

Sarah Tiplady
Seller review
Sarah is an exceptional agent!
over 2 years ago
Sarah is an exceptional agent!

Sarah has been amazing to deal with. We owe it to her for getting us the price we did. She is so professional, positive, honest and knowledgeable about the market, caring and has great communication skills. Sarah was so helpful in giving us useful tips on how to get our property and house ready for marketing, and went out of her way to provide extras to make our place look great! When she couldn't be there in person, she was there on the phone talking us through each step and went out of her way to ensure we were happy with the process. What elevates Sarah even higher is that she has an incredible team at Harcourts. They're in it together and you will benefit from the strengths of all their team. Along with her partner, Julie Kelman-Poto, they are a dynamic duo! And I promise, you'll have bundles of fun along the way with these two! Julie is the contract and legal guru and offers a calm and balanced opinion. Also part of their vital team is Winnie who gets things done and works hard to get people in the door. And there's also Aaron Davis, he's an excellent auctioneer. He is so experienced and has a very positive and calming presence at what can be a stressful time. I think what sets this team at Harcourts apart is that they all really show that they genuinely care about you. So, when you ask Sarah Tiplady to be your agent, not only do you get an exceptional agent in her but you also get the added bonus of her fabulous team, who will all genuinely care and work incredibly hard for you!

Sarah Tiplady
Buyer review
Sarah operates with a sense of urgency.
over 2 years ago
Sarah operates with a sense of urgency.

Sarah, knows the market well and the area in particular where I was wanting to locate to. Sarah ensured all transactions ran smoothly and there were no areas of ambiguity or concern as everything was explained in detail. I appreciate the timeliness, urgency and professionalism that I experience in my recent dealings with Sarah.

Sarah Tiplady
Seller review
What a team!
over 2 years ago
What a team!

I recently had the pleasure of working with Julie and Sarah to sell my Mum's house. Julie and Sarah went above and beyond to ensure a seamless and stress-free experience from beginning to end. They took the time to thoroughly grasp the unique features of my Mum's property, conducted a comprehensive market analysis, and strategically priced the home to maximize its value. Communication was a standout aspect of Julie and Sarah's approach. They kept me informed at every stage, promptly responding to inquiries and providing comprehensive updates on showings, feedback, and potential buyers. Their transparent communication fostered trust, ensuring I always felt well-informed and supported. I shared these insights with other family members, instilling confidence in them also. Julie and Sarah implemented an outstanding marketing strategy, utilizing high-quality photography, virtual tours, and targeted online and offline efforts. Their creativity in staging the home for sale, especially with Sarah's input, made the experience memorable and pleasant. Access to team-supplied linens for Home Opens was a fantastic bonus. My confidence in Julie and Sarah proved crucial when a significant error was discovered in the original Title document. Julie's knowledge and determination helped navigate this potentially stressful situation with clarity and efficiency. Negotiation is undoubtedly a strength of Julie and Sarah. Their skillful tactics, coupled with a commitment to representing my best interests, led to a very favorable deal. Julie and Sarah are more than dedicated professionals; they genuinely care about their clients and their success. Their expertise, communication skills, marketing prowess, and negotiation acumen set them apart in the real estate industry. I wholeheartedly recommend Julie and Sarah to anyone looking for a top-notch real estate team that delivers exceptional results. I would not hesitate to recommend them to anyone needing a top team to sell their home.

Sarah Tiplady
Seller review
Energy & Communication A++
over 2 years ago
Energy & Communication A++

We enjoyed working with Julie and Sarah on the property. They bought excellent communication, energy and drive to achieve the sale we were looking for. Happily team up again.

Sarah Tiplady
Buyer review
Easy to deal with and helpful.
over 2 years ago
Easy to deal with and helpful.

This was a relatively simple sale and our interactions with Sarah were minimal but pleasant.

Sarah Williams
Buyer review
Helpful and cheerful help and advice from Sarah and Julie
over 2 years ago
Helpful and cheerful help and advice from Sarah and Julie

We were introduced to Sarah and Julie through the agent who had recently sold our house. We visited the property that Sarah and Julie were selling three times and we found that they were very helpful and knowledgeable about the property. Overall a very pleasant experience dealing with them

Sarah Tiplady
Seller review
Good & Fast
over 2 years ago
Good & Fast

Sarah does what she says she’ll do, Great to deal with and professional - the marketing package was brilliant and our property sold at the second open home.

Sarah Williams
Seller review
2nd Time Lucky
over 2 years ago
2nd Time Lucky

"I'm absolutely thrilled with Sarah and Julie from Harcourts for their outstanding work on our Mount Eden property! After a disappointing previous experience they were a breath of fresh air. From the start, their dedication, market knowledge, and effective strategies set them apart. They tackled challenges that had stumped our previous agency, resulting in a swift and successful sale, and they secured a higher sale price. Their professionalism, warm personalities, and genuine care made the process enjoyable. I wholeheartedly recommend them for top-notch service, expertise, and results!"

Sarah Tiplady
Buyer review
Helped us buy our first home!
almost 3 years ago
Helped us buy our first home!

Sarah was wonderful and helped us to buy our first home. She was incredibly friendly and easy to work with. Thanks so much Sarah!

Sarah Tiplady
Seller review
As good as it gets!
almost 3 years ago
As good as it gets!

Sarah is an amazing Real Estate Agent! The service before, during and after was superb! If your thinking of selling a house give Sarah a call.

Sarah Tiplady
Seller review
Great Help in a Challenging Market
almost 3 years ago
Great Help in a Challenging Market

Thank you to the team selling my house during a very difficult time in the market. They were persistent, helpful, and always available as support during this time. Their proactive approach and effective communication kept me well-informed throughout the entire process, which greatly contributed to my peace of mind. Their attention to detail and keen eye for staging transformed my property into a showcase home. I am grateful for their expertise and unwavering support, and I wholeheartedly recommend their services to anyone seeking a seamless and successful home sale experience.

Sarah Tiplady
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