Barfoot & Thompson - Flat Bush

#1 Property Management Team Overall, 6 months ending September 2023 Top Medium Property Management Office, Eastern Beaches Region, 6 months ending September 2023 #8 Property Management Team, to end March 2023 #9= Property Management Team Overall, 6 months ending September 2021 #2 Property Manager & Team, Eastern Beaches Region, to end March 2020 Kelsey Luan has the knowledge, experience and qualifications necessary to provide to you a successful rental service. Fifteen years in the property management sector of the real estate industry has provided Kelsey with invaluable experience she now uses to establish a rapport of trust with her satisfied clients. Kelsey holds a degree in Valuation and Property Management gained through Massey University. She possesses an avid work ethic and prides herself on remaining knowledgeable in all matters surrounding property tenancy and keeping landlords up to date on current market trends. Kelsey understands the importance of bridging the gap between tenants and landlords and draws upon her industry experience and qualifications to ensure that this is the case at all times. With the ability to speak English, Mandarin and Cantonese fluently, Kelsey is in the unique position of providing the means to successfully match prospective tenants with landlords when the language barrier may have otherwise prevented this. You can rest assured that Kelsey will treat your property as if one of her own and work to provide to a first class service for both landlord and tenant alike.

I have been in real estate for 5 years now, working from the Barfoot & Thompson Flat Bush branch as a letting agent & property manager. I love meeting people from all walks of life so helping tenants find the right home means every day is a good day. Attention to detail and good communication skills are the result of working in the accounting field having achieved a Bachelor of Accounting. Speaking English, Mandarin and Cantonese is an asset. Coming from a supportive and happy family myself, Barfoot & Thompson's philosophy and style, being a family oriented company, was what attracted me.

I have been working in the real estate industry for over a decade and for the last 7 years in the property management sector. I’ve built up a good knowledge of the rental market and I also understand the needs of both landlords and tenants. I understand the importance of bridging the gap between tenants and landlords. My friendly yet professional work ethic allows me to gain landlords’ trust and retain referral business over time. My fluency in English, Mandarin and Taiwanese gives me the ability resolve any issues quickly and helps me to retain good working relationships with landlords and tenants. Give us a call or drop into the office for a chat. We’re a dedicated hard-working team here at Dannemora and we are here to help you.

Having worked in the financial sector, I bring experience and knowledge to the property management role with an ability to understand landlord's expectations for their long-term investments. I believe that professionalism, sincerity and friendliness are the key attributes in building long-term relationships with my clients. I speak multiple languages apart from English, speaking Mandarin, Cantonese, Hokkien and Malay. I am attentive to detail and good at listening and understanding people's needs. Meeting and talking to clients on a daily basis is what I love and a key strength of mine is liaising and interacting with clients of all ages and backgrounds. Aside from work, I like walking in the parks and reserves and visiting the beaches with my family. I love travelling and I aspire to visit every city in the world. Give me a ring or call in for a chat, I would love to meet you.

I know that a property is often the largest investment a person can make, which is why I endeavour to treat every home, and every client, with the utmost care. Coming from a background in sales, I have developed exceptional interpersonal, negotiation and communication skills. And, when thinking about what’s best for my landlords and tenants, I always remember that first they are people, with goals, dreams and feelings. I aim to help with those goals, and provide a level of personalised service that is satisfying, relaxed and stress-free. I have a Bachelor of Management Studies with Honours and a Major in Economics and Marketing from Waikato University. Speaking English, Mandarin and a small amount of Cantonese, I am able to connect with people on a cross-cultural level - so important in a diverse city such as Auckland. I am excited to help you on your property journey. Call me to get started today!

I have worked in Property Management administration since 2015. My problem solving abilities provide great support to our Portfolio Managers and the high level of customer service that I provide is much appreciated by our landlords and tenants. My wealth of experience particularly in relation to Watercare and Council rates processing, is a great asset to our team and to our clients. I am Mum to two teenage boys and enjoy supporting them at their various sporting and musical events. Together with my husband I enjoy getting out of Auckland when time allows and running and competing in marathons is my sport of choice. For landlords and tenants, clear communication is important. I am fluent in both Mandarin and Taiwanese as well as English. Ring or email me at Barfoot & Thompson – we have a great team and are help to help!