Now in its seventh year, the Agent of the Year Awards are the only awards in Australia that celebrate and recognise real estate agents and agencies that provide truly excellent client service, based primarily on customer satisfaction.
Rather than being judged by industry peers, the Awards are calculated based on the verified reviews that customers provide on the RateMyAgent website.
The Agent of the Year Awards are also the only awards in Australia to recognise agents, agencies, property managers and mortgage brokers on a suburb level. The awards also honour leading agents and agencies on a city, state and national level, highlighting the most recommended across the country so sellers can make informed choices.
“The RateMyAgent Agent of the Year Awards are the only awards which use verified customer reviews and feedback, so they’re an honest gauge of the customer service an agent has provided,” said RateMyAgent CEO & Co-Founder, Mark Armstrong. “These awards are the only industry awards to put clients’ needs first, using customer reviews as a leading indicator of an agent’s success over 2020 and into 2021.”