Amazing Service and result

It is with much pleasure we give this testimonial for Matthew Russell. We met Matt when we sold our last house in Tauranga in 2017. He was a consummate professional in everything he did, keeping in contact and updating us at every stage of the selling process. Our house's were 'plaster' house, famed for being part of the 'leaky building' syndrome, which made it even more difficult for us to sell. Even though they were not leaky buildings, the public perception is that they all leak. But in this most recent sell and our last one Matt left no stone unturned in achieving a sell for us. On several occasions the potential buyers put many obstacles in the way and Matt overcame each and every one to get us over the line. When we decided to sell this recent house we thought we would try another agency renowned for cheaper commissions, that was a mistake on our part, the house did not sell and we had to rent it out again until we were in a position to afford to sell it. So when we put it back on the market it was a no brainer to ask Matt to sell it for us. Matt was able to deal with a very irate tenant and overcome many obstacles to even get this house to market. His patience and empathy in this situation was above and beyond what would have been expected of him. We also lived and hour and half drive away, which meant small things that a seller would have to do themselves , Matt offered to do these for us, which we very much appreciated and saved us a great deal of money. We had 3 offers on the house (we had not had 1 from the previous agency) each one more than the other and we achieved a much larger sell price than we would have envisaged, so we are absolutely rapt. We cannot praise Matt highly enough, he is tenacious and has a positive 'never give up' attitude, he will sell your property even with major perceived obstacles. We would like to take this opportunity to thank Matt, we are definitely very happy customers.


Review submitted by CliveandSueHunt  (vendor) on 12 Sep 2018

This is a verified review and has been submitted by the customer directly involved in the property transaction.

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