Lou and Matt have made our first home purchase an enjoyable experience from start to finish, from initial query to move-in. I will not hesitate to recommend them to any potential vendors, and any buyers can have the confidence that they're dealing with trustworthy and knowledgeable agents that look after their interest as well. I don't think we'd have made the wonderful decision to buy our first home if not for Lou and Matt.

Matt caught our hearts from the second we met him. He was not intimidating compared to few others but rather so welcoming to view the house. His fun & vibrant vibe made us love to buy the property even more cause he just know so much not only about the house but the community in it. He is prompt to respond and made sure we got our queries answered without us second guessing. We think his strong asset is his straight forward communication skills. Not only he is knowleadgeable but how he deliver himself with kindness and humility with passion for his craft makes us trust what he say and get the confidence that we need as first home buyers. We dont know how he does it but its really amazing. We hope others would get the chance to experience this kind of treatment from an agent.

Great communication from Matt and Lou. Always understood where I stood with them and appreciate the guidance with the purchase of our new ew home.

They understood where the market was and where it was going so were able to communicate the best strategic response for us as sellers.

I felt they were up front with information good and bad which made decisions a lot easier to make

Since the first call, Lou was very responsive and reassured us into the process. Matt was exceptional with his open communication and with his extensive support we managed to secure the house in the span of a week. Genuine Professionals and immaculate with their work ethic. Very knowledgeable of the market, enough for me to consider approaching them directly to buy my next property instead of sifting through the market

We were really impressed by Matt’s friendly communication style and round the clock work ethic. Thank you Matt and Lou for helping us buy our first home.

Matt and Lou were fantastic to work with! Highly professional, responsive, knowledgeable. Would happily work with them again whether buying or selling a home.

A huge thank you to Harcourts, especially Lou and Matt, for doing an outstanding job selling our property in Waiwhetū, Lower Hutt. From the initial property evaluation and value enhancement strategy to the marketing campaign and successful sale, your professionalism and dedication were exceptional throughout the entire process. Selling the property so quickly in a challenging market with very few buyers was an impressive achievement. Hats off to both of you! I truly appreciate all your hard work, guidance, and commitment. I highly recommend to anyone looking to buy or sell property.

I had the pleasure of buying with Matthew Thomason (Lou Macdonald & Co). I have dealt with a few agents, putting offers on properties, etc... No one compares. He was great, super helpful, and most importantly, I felt no pressure from him when it came to putting down an offer. The journey had a few adventures along the way, but it was met with support and understanding. If you're looking for an honest and down-to-earth agent, I would highly recommend. Thanks again.

From our first experience at the open home, we thought Lou was really professional while being down to earth and personable. She was so efficient with any form of communication, and made it really clear for us what we needed to do - which as first home buyers was so helpful to us. She was really friendly and easy to talk to, and we really enjoyed going through this process with her! Thanks so much Lou!!

The current housing market in Lower Hutt is a little tough for sellers at the moment. Lou has been very professional, and kept us updated with everything that was happening through the process, she was always pleasant to deal with and always considered all options to make sure we reached a successful sale. Thank you Lou (and the Harcourts team) for all your hard work and perseverance. We are happy with the final sale and hope that the new owners love the house as much as we did.